Welcome to Gulmohar Decor. These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, and all related purchases made through our platform.
Company Information
Gulmohar Decor ("Company," "we," "our," or "us") is an international home décor and customized printing business offering products including but not limited to:
- Wallpaper
- Peel and Stick Wallpaper
- Wall Murals
- Canvas Prints
- Curtains
- Swings
- Customized Printed Décor Products
- Related Home Décor Items
We serve customers globally including:
- India
- United States
- Canada
- United Kingdom
- European Union countries
- Australia
- Other supported international regions
Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- You have legal authority to enter into binding agreements.
- The information provided by you is accurate and complete.
Products and Services
We strive to ensure all product details, pricing, dimensions, colors, images, and descriptions are accurate. However:
- Actual product colors may vary slightly due to screen settings, lighting, printing variations, and material texture.
- Handmade, customized, or printed products may contain slight variations which are not considered defects.
- Product mockups and lifestyle images are for illustration purposes only.
We reserve the right to:
- Modify products without notice
- Discontinue products
- Limit quantities
- Refuse service or orders at our discretion
- Correct pricing or content errors at any time
Customized & Made-to-Order Products
Many products sold on our website are customized, printed on demand, or manufactured specifically for the customer. By placing a customized order, you acknowledge that:
- You are responsible for approving dimensions, designs, spelling, artwork, and customization details before purchase.
- Customized and made-to-order items are generally non-refundable and non-returnable except in cases of verified manufacturing defects or shipping damage.
- Minor color, alignment, scale, texture, or cropping differences may occur during production and shall not constitute defects.
Custom Design Policy
We reserve the right to reject any custom design containing copyright infringement, trademark violations, illegal material, or offensive or harmful content. The customer bears full legal responsibility for submitted artwork and design content.
Pricing and Payments
All prices displayed are subject to change without prior notice. Depending on your location, prices may appear in local currencies and applicable taxes, VAT, GST, customs duties, import fees, or shipping charges may apply.
Customers are responsible for:
- Local import duties
- Customs clearance charges
- Country-specific taxes
- Currency conversion fees charged by banks or payment providers
Failure to pay import-related charges may result in returned, delayed, or destroyed shipments without refund liability from Gulmohar Decor.
International Shipping
We ship internationally to selected countries. Delivery timelines are estimates only and may vary due to:
- Customs inspections
- Weather conditions
- Carrier delays
- Local regulations
- Peak seasons
- Force majeure events
We are not liable for delays caused by third-party logistics providers, customs authorities, or circumstances beyond our reasonable control. Risk of loss and ownership transfers to the customer upon delivery to the carrier or successful delivery confirmation.
Order Acceptance and Cancellation
We reserve the right to accept or reject any order, cancel suspicious or fraudulent transactions, request additional verification, and limit bulk purchases.
Orders may be canceled if:
- Payment is unsuccessful
- Pricing errors occur
- Products become unavailable
- Fraud or abuse is suspected
Important: Customized production orders may not be canceled once manufacturing has started.
Returns, Refunds & Replacements
Due to the customized and made-to-order nature of many products:
Non-Returnable Items
- Customized wallpapers
- Personalized prints
- Printed canvas products
- Custom-sized products
- Clearance or discounted items
Eligible Refund / Replacement Cases
Refunds or replacements may be approved only if:
- Wrong product received
- Product arrives damaged
- Manufacturing defect verified by us
48-Hour Claim Window
Claims must be submitted within 48 hours of delivery with clear photos, packaging images, and full order details.
We reserve the sole right to determine eligibility for refund, replacement, partial compensation, or claim rejection. Shipping charges, customs duties, installation costs, labor charges, or third-party expenses are generally non-refundable.
Installation Disclaimer
Wallpaper, murals, curtains, swings, and décor products should be installed by qualified professionals where applicable.
We are not responsible for:
- Improper installation
- Surface preparation issues
- Adhesive misuse
- Wall or structural damage
- Improper measurements
- Installation labor costs
Customers are responsible for checking product suitability before installation.
Intellectual Property
All website content including logos, product designs, graphics, images, product descriptions, videos, branding, and all other website content is owned by or licensed to Gulmohar Decor and protected under applicable intellectual property laws.
Unauthorized copying, resale, reproduction, scraping, or commercial use is strictly prohibited.
User Conduct
You agree not to:
- Use the website unlawfully
- Upload malicious code
- Interfere with website operations
- Attempt unauthorized access
- Submit false orders
- Misuse coupons or promotions
- Violate intellectual property rights
We reserve the right to suspend accounts or restrict access for misuse.
Limitation of Liability
To the maximum extent permitted by applicable law, Gulmohar Decor shall not be liable for:
- Indirect or incidental damages
- Consequential damages
- Business interruption
- Loss of profits
- Data loss
- Delayed delivery losses
- Installation-related damages
Our total liability for any claim shall not exceed the amount paid for the relevant order.
Warranties Disclaimer
All products and services are provided on an "AS IS" and "AS AVAILABLE" basis. Except where legally required, we disclaim:
- Implied warranties
- Merchantability warranties
- Fitness for particular purpose warranties
- Non-infringement warranties
Some jurisdictions may not allow certain warranty exclusions, so portions of this section may not apply to certain customers.
Force Majeure
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- Pandemic events
- Government restrictions
- War
- Cyber attacks
- Supply chain disruptions
- Transportation interruptions
- Power failures
Third-Party Services
Our website may use third-party services including:
- Payment gateways
- Shipping providers
- Analytics tools
- Advertising platforms
We are not responsible for third-party policies, actions, or service interruptions.
Governing Law and Jurisdiction
Primary Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Gujarat, India.
International Consumer Rights
Where mandatory local consumer protection laws apply — including portions of United States consumer laws, UK Consumer Rights Act, EU Consumer Protection Regulations, Australian Consumer Law, and Canadian consumer laws — those rights shall apply only to the extent legally required and shall not invalidate the remaining provisions of these Terms.
Compliance with International Laws
Customers agree to comply with all applicable local laws regarding:
- Import restrictions
- Product usage
- Installation requirements
- Taxes and duties
Customers are responsible for determining whether products can legally be imported into their country.
Privacy
Your use of this website is also governed by our Privacy Policy. Please review it to understand our data practices.
Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised Terms.
Contact Information
For questions regarding these Terms, please reach out to us:
Gulmohar Decor
Website: gulmohardecor.com