Privacy
Policy

Gulmohar Decor is an international eCommerce business offering products including but not limited to:

• Wallpaper & Peel and Stick Wallpaper
• Wall Murals
• Canvas Prints
• Curtains
• Swings
• Home Décor Products
• Customized Printed Products
• Interior Decoration Products

We serve customers internationally including India, United States, Canada, United Kingdom, European Union countries, Australia, and other international markets. For privacy-related concerns, customers may contact us through the contact information provided on our website.

We may collect personal and non-personal information from users in several ways.

A. Personal Information

When you place an order, contact us, subscribe to newsletters, create an account, or interact with our services, we may collect:

• Full name
• Billing and shipping address
• Phone number and email address
• Company name
• Payment-related information
• Order history
• Tax information where legally required
• Product customization details
• Communication history with support

B. Non-Personal Information

We may automatically collect:

• Browser type and device information
• IP address and operating system
• Website usage behavior and referral URLs
• Geographic location information
• Time zone, cookies, and analytics data

C. Payment Information

We do not directly store complete credit card or payment credentials on our servers. Payments are securely processed through third-party gateways such as Stripe, PayPal, Razorpay, Shopify Payments, and other secure processors. These providers maintain their own privacy and security policies.

We use collected information for legitimate business purposes, including:

• Processing and delivering orders
• Managing customer accounts and providing support
• Verifying transactions and preventing fraud
• Improving website functionality and user experience
• Sending order updates and notifications
• Providing marketing communications and promotional offers
• Conducting analytics and business research
• Customizing products and services
• Complying with legal obligations
• Resolving disputes and enforcing policies

We may also use aggregated and anonymized data for internal analytics, marketing trends, and operational improvements.

For users located in the European Union or United Kingdom, we process personal information based on lawful grounds including:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Fraud prevention and security purposes

Our website uses cookies and similar technologies to improve functionality, personalization, analytics, and advertising. Cookies may help us:

• Remember user preferences and maintain shopping carts
• Analyze traffic and engagement
• Improve site performance
• Deliver personalized advertisements
• Detect fraud and abuse

Third-party services such as Google Analytics, Meta/Facebook Pixel, TikTok Pixel, Pinterest Pixel, and advertising platforms may also use cookies. Users may disable cookies through browser settings; however, some website features may not function properly as a result.

By subscribing to newsletters or entering contact details, users may receive promotional emails, product launches, offers, discounts, cart reminders, marketing campaigns, and company announcements.

Users may unsubscribe at any time through the unsubscribe link in emails or by contacting us directly. We do not sell spam lists or knowingly engage in unlawful marketing practices.

We do not sell personal information in exchange for monetary compensation. However, we may share information with trusted third parties when necessary for business operations, including:

• Payment processors
• Shipping and logistics partners
• Manufacturing and printing partners
• Customer support platforms
• Analytics and advertising providers
• Fraud prevention services
• Legal and regulatory authorities

Information may also be disclosed to comply with applicable laws, respond to legal requests, protect our rights, investigate fraud, or during mergers, acquisitions, or business transfers. All service providers are expected to handle information securely and lawfully.

As an international business, user information may be transferred to and processed in countries outside the user's local jurisdiction. By using our services, users acknowledge and consent to international data transfers where permitted by law.

We take commercially reasonable measures to protect transferred information through contractual safeguards, secure systems, and operational protections.

We retain information only for as long as reasonably necessary for business operations, legal compliance, tax obligations, fraud prevention, recordkeeping, and dispute resolution. We may retain certain information longer where required or permitted by law.

We implement commercially reasonable technical, administrative, and organizational safeguards to protect information, including:

• SSL encryption
• Secure payment processing
• Restricted access systems
• Firewall and server protections
• Authentication and monitoring tools
• Fraud detection measures

Depending on local laws, users may have rights including:

• Access to personal information
• Correction of inaccurate information
• Deletion requests
• Restriction of processing
• Objection to marketing
• Data portability
• Withdrawal of consent
• Complaint rights with regulators

We may request identity verification before processing requests. Certain legal exceptions may apply.

California residents may have rights regarding access to collected information, deletion and correction requests, opt-out rights for certain data-sharing practices, and non-discrimination for exercising privacy rights. We will not unlawfully discriminate against users for exercising their privacy rights.

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without parental consent where required, we may delete such information.

Our website may contain links to third-party websites, marketplaces, social media platforms, or external services. We are not responsible for the privacy practices, content, security, or operations of third-party platforms. Users should review third-party privacy policies separately.

When users submit custom artwork, images, room photos, measurements, or design requests:

• Users confirm they have rights or permission to use submitted content.
• Users grant us permission to process submitted content for order fulfillment.
• We may use completed product photographs for portfolio, advertising, or promotional purposes unless explicitly requested otherwise in writing.

All website content including product images, designs, graphics, text, logos, branding, mockups, website structure, and marketing materials are protected by intellectual property laws and remain the property of Gulmohar Decor or respective licensors.

To protect customers and business operations, we may verify identities, request additional documentation, review suspicious transactions, cancel high-risk orders, restrict abusive accounts, and block fraudulent activities. We reserve the right to refuse service, cancel transactions, or limit access where necessary for business protection or legal compliance.

To the maximum extent permitted by law:

• Gulmohar Decor shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from website use, unauthorized access, delays, third-party actions, data breaches, or service interruptions.
• Users acknowledge that internet-based services involve inherent security and operational risks.
• Our total liability shall not exceed the amount paid for the relevant order where legally permitted.

Some jurisdictions may not allow certain limitations, so portions of this section may not apply to specific users.

We may update, revise, or modify this Privacy Policy at any time without prior notice. Updated versions become effective immediately upon posting on the website. Users are encouraged to review this page periodically. Continued use of the website after updates constitutes acceptance of the revised terms.

For questions, requests, legal notices, or privacy-related concerns, users may contact us through:

By accessing, browsing, purchasing from, or otherwise using Gulmohar Decor, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

For stronger legal protection and improved customer trust, it is highly recommended that the website also maintain:

• Terms & Conditions
• Shipping Policy
• Return & Refund Policy
• Cancellation Policy
• Cookie Policy
• DMCA / Copyright Policy
• Warranty Disclaimer
• Custom Product Policy

These policies should work together with this Privacy Policy for better international legal coverage and customer confidence.